[{"data":1,"prerenderedAt":350},["ShallowReactive",2],{"page-data-\u002Fen\u002Feducation\u002Freset-student-password\u002F":3,"prose-edu-link:none":8,"\u002Fen\u002Feducation\u002Freset-student-password\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Fpeople-in-the-menu.png":59,"\u002Fen\u002Feducation\u002Freset-student-password\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Freset-password.png":90,"\u002Fen\u002Feducation\u002Freset-student-password\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Ftype-new-password.png":103,"\u002Fen\u002Feducation\u002Freset-student-password\u002F@\u002Fassets\u002Fimg\u002Fedu\u002Fset-new-password.png":187,"breadcrumb#\u002Fen\u002Feducation\u002Freset-student-password\u002F":348},{"page":4,"navigation":221,"relatedArticles":346,"relatedTutorials":347},{"id":5,"title":6,"articles":7,"automaticallyTranslated":8,"body":9,"description":210,"englishFileHash":7,"extension":211,"layout":7,"locale":212,"meta":213,"nav":214,"navigation":7,"nexttext":7,"nexturl":7,"path":215,"permalink":216,"pid":217,"ptitle":7,"seo":218,"stem":219,"thumbnail":7,"tutorials":7,"__hash__":220},"content\u002Fen\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-reset-student-password.md","How to Reset a Student's Password",null,false,{"type":10,"value":11,"toc":196},"minimark",[12,21,34,37,42,47,53,60,64,67,71,78,82,85,91,95,98,106,110,154,158,161,182,188],[13,14,15,16,20],"p",{},"We know that a forgotten password can bring a great music lesson to a sudden halt. To help you keep your class moving without a hitch, you can reset your students' passwords directly from the ",[17,18,19],"strong",{},"People"," page.",[22,23,24],"blockquote",{},[13,25,26,29,30,33],{},[17,27,28],{},"Note:"," Password reset only applies to accounts that sign in with an ",[17,31,32],{},"email + password",". If your student signs in via Google, Microsoft, or an LMS (Canvas, Schoology, etc.), their password is managed by that provider — ask your school IT admin to reset it there instead.",[35,36],"hr",{},[38,39,41],"h2",{"id":40},"_1-how-to-reset-a-students-password","1. How to reset a student's password",[43,44,46],"h3",{"id":45},"step-1-open-the-people-page","Step 1: Open the People page",[13,48,49,50,52],{},"From your main dashboard, click on ",[17,51,19],{}," in the left-hand navigation.",[13,54,55],{},[56,57],"img",{"alt":58,"src":59},"People in the left-hand navigation","\u002Fassets\u002Fimg\u002Fedu\u002Fpeople-in-the-menu.png",[43,61,63],{"id":62},"step-2-find-the-student","Step 2: Find the student",[13,65,66],{},"Use the search bar to look up the student by name or email address.",[43,68,70],{"id":69},"step-3-open-their-options-menu","Step 3: Open their options menu",[13,72,73,74,77],{},"Click the ",[17,75,76],{},"⋯"," (more options) button next to the student's name.",[43,79,81],{"id":80},"step-4-select-reset-password","Step 4: Select \"Reset password\"",[13,83,84],{},"Choose Reset password from the dropdown.",[13,86,87],{},[56,88],{"alt":89,"src":90},"Select \"Reset password\"","\u002Fassets\u002Fimg\u002Fedu\u002Freset-password.png",[43,92,94],{"id":93},"step-5-set-and-share-the-new-password","Step 5: Set and share the new password",[13,96,97],{},"Type a new temporary password and click Save. Then share it securely with your student — they can update it themselves once they are logged back in.",[13,99,100],{},[56,101],{"alt":102,"src":103,"className":104},"Type a new temporary password","\u002Fassets\u002Fimg\u002Fedu\u002Ftype-new-password.png",[105],"small-ui",[38,107,109],{"id":108},"who-can-reset-a-students-password","Who can reset a student's password?",[111,112,113,126],"table",{},[114,115,116],"thead",{},[117,118,119,123],"tr",{},[120,121,122],"th",{},"Role",[120,124,125],{},"Can reset student passwords?",[127,128,129,138,146],"tbody",{},[117,130,131,135],{},[132,133,134],"td",{},"Admin",[132,136,137],{},"✅ Yes — any student in the organization",[117,139,140,143],{},[132,141,142],{},"Teacher",[132,144,145],{},"No",[117,147,148,151],{},[132,149,150],{},"Student",[132,152,153],{},"✅ Yes — their own password only, from Account Settings",[38,155,157],{"id":156},"how-students-can-update-their-password","How students can update their password",[13,159,160],{},"If a student needs to change their password from within their account, they can easily do so by following these steps:",[162,163,164,172,179],"ol",{},[165,166,167,168,171],"li",{},"Open ",[17,169,170],{},"Account settings",".",[165,173,174,175,178],{},"Navigate to the ",[17,176,177],{},"Password"," section on the menu.",[165,180,181],{},"Type in their new password and save the changes.",[13,183,184],{},[56,185],{"alt":186,"src":187},"Set a new password","\u002Fassets\u002Fimg\u002Fedu\u002Fset-new-password.png",[13,189,190,191,171],{},"Need more help? Our team is always here — ",[192,193,195],"a",{"href":194},"\u002Fen\u002Feducation\u002Fsupport\u002F","contact us",{"title":197,"searchDepth":198,"depth":198,"links":199},"",3,[200,208,209],{"id":40,"depth":201,"text":41,"children":202},2,[203,204,205,206,207],{"id":45,"depth":198,"text":46},{"id":62,"depth":198,"text":63},{"id":69,"depth":198,"text":70},{"id":80,"depth":198,"text":81},{"id":93,"depth":198,"text":94},{"id":108,"depth":201,"text":109},{"id":156,"depth":201,"text":157},"Reset a student's Flat for Education password in under a minute directly from the People page. Step-by-step guide for admins.","md","en",{},"others\u002Ffaq","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-reset-student-password","\u002Fen\u002Feducation\u002Freset-student-password\u002F","reset-student-password",{"title":6,"description":210},"en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-reset-student-password","ukT-T3uON6dLNJxWp8TZMjU-ccSEQVaTZjMlN1FMDBc",{"title":222,"path":223,"stem":224,"children":225,"page":8},"FAQ","\u002Fen\u002Feducation\u002Fothers\u002Ffaq","en\u002Feducation\u002Fothers\u002F4.faq",[226,232,238,244,250,256,262,268,274,280,286,292,298,304,305,311,317,323,329],{"title":227,"path":228,"stem":229,"permalink":230,"pid":231,"nav":214},"Overview","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq","en\u002Feducation\u002Fothers\u002F4.faq\u002F1.faq","\u002Fen\u002Feducation\u002Ffaq\u002F","faq-edu-index",{"title":233,"path":234,"stem":235,"permalink":236,"pid":237,"nav":214},"Common Access Errors & How to Fix Them","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-common-access-errors","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-common-access-errors","\u002Fen\u002Feducation\u002Fcommon-access-errors\u002F","access-errors",{"title":239,"path":240,"stem":241,"permalink":242,"pid":243,"nav":214},"I have an individual account, how can I create a school account?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-convert-indiv-edu","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-convert-indiv-edu","\u002Fen\u002Feducation\u002Fconvert-individual-account-education\u002F","faq-convert-indiv-edu",{"title":245,"path":246,"stem":247,"permalink":248,"pid":249,"nav":214},"How do I delete my account?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-delete-account-edu","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-delete-account-edu","\u002Fen\u002Feducation\u002Fdelete-my-account-edu\u002F","faq-edu-delete-account",{"title":251,"path":252,"stem":253,"permalink":254,"pid":255,"nav":214},"What is the difference between an individual and an education account?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-difference-indiv-edu","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-difference-indiv-edu","\u002Fen\u002Feducation\u002Fdifference-individual-education\u002F","faq-difference-indiv-edu",{"title":257,"path":258,"stem":259,"permalink":260,"pid":261,"nav":214},"Free trial","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-free-trial","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-free-trial","\u002Fen\u002Feducation\u002Ffree-trial\u002F","faq-edu-free-trial",{"title":263,"path":264,"stem":265,"permalink":266,"pid":267,"nav":214},"Install our PWA in Google Workspace","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-google-workspace-pwa","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-google-workspace-pwa","\u002Fen\u002Feducation\u002Ffaq\u002Fgoogle-workspace-pwa\u002F","faq-google-workspace-pwa",{"title":269,"path":270,"stem":271,"permalink":272,"pid":273,"nav":214},"How to get your LTI Credentials?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-lti","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-lti","\u002Fen\u002Feducation\u002Flti-credentials\u002F","faq-edu-lti",{"title":275,"path":276,"stem":277,"permalink":278,"pid":279,"nav":214},"Do you have a mobile app?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-mobile-app-edu","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-mobile-app-edu","\u002Fen\u002Feducation\u002Fmobile-app-edu\u002F","faq-edu-mobile-app",{"title":281,"path":282,"stem":283,"permalink":284,"pid":285,"nav":214},"How to recover my account password?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-password-recover-edu","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-password-recover-edu","\u002Fen\u002Feducation\u002Frecover-my-account-password\u002F","faq-edu-recover-password",{"title":287,"path":288,"stem":289,"permalink":290,"pid":291,"nav":214},"Do you provide some Professional Development?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-pd","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-pd","\u002Fen\u002Feducation\u002Fprofessional-development\u002F","faq-ed-pd",{"title":293,"path":294,"stem":295,"permalink":296,"pid":297,"nav":214},"Automatic deletion of student data","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-privacy-student-deletion","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-privacy-student-deletion","\u002Fen\u002Feducation\u002Fprivacy-student-deletion\u002F","faq-ed-privacy-student-deletion",{"title":299,"path":300,"stem":301,"permalink":302,"pid":303,"nav":214},"How to recover my Flat for Education account if my school deleted my Google\u002FMicrosoft account?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-recover-my-flat-edu-account-because-school-deleted-my-google-microsoft-account","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-recover-my-flat-edu-account-because-school-deleted-my-google-microsoft-account","\u002Fen\u002Feducation\u002Frecover-my-flat-account-because-school-deleted-my-google-microsoft-account\u002F","faq-edu-recover-account",{"title":6,"path":215,"stem":219,"permalink":216,"pid":217,"nav":214},{"title":306,"path":307,"stem":308,"permalink":309,"pid":310,"nav":214},"A student started their work outside of the assignment. How can they submit it?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-submit-assignment-created-outside-of-assignment","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-submit-assignment-created-outside-of-assignment","\u002Fen\u002Feducation\u002Flink-score-to-assignment\u002F","faq-link-score-to-assignment",{"title":312,"path":313,"stem":314,"permalink":315,"pid":316,"nav":214},"Get help and support","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-support-edu","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-support-edu","\u002Fen\u002Feducation\u002Fsupport-flat-for-education\u002F","support-edu",{"title":318,"path":319,"stem":320,"permalink":321,"pid":322,"nav":214},"What is Flat for Education?","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-what-is-flat-for-education","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-what-is-flat-for-education","\u002Fen\u002Feducation\u002Fwhat-is-flat-for-education\u002F","what-is-flat-for-education",{"title":324,"path":325,"stem":326,"permalink":327,"pid":328,"nav":214},"Loading issue","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-why-did-flat-website-fail-to-load-for-me","en\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-why-did-flat-website-fail-to-load-for-me","\u002Fen\u002Feducation\u002Fwhy-did-flat-website-fail-to-load-for-me\u002F","faq-edu-fail-to-load",{"title":330,"path":331,"stem":332,"children":333,"page":8},"Data and Technology","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ftech","en\u002Feducation\u002Fothers\u002F4.faq\u002Ftech",[334,340],{"title":335,"path":336,"stem":337,"permalink":338,"pid":339,"nav":214},"Data and infrastructure","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ftech\u002Fdata-infrastructure","en\u002Feducation\u002Fothers\u002F4.faq\u002Ftech\u002Fdata-infrastructure","\u002Fen\u002Feducation\u002Fdata-infrastructure\u002F","edu-data-infra",{"title":341,"path":342,"stem":343,"permalink":344,"pid":345,"nav":214},"Technical requirements","\u002Fen\u002Feducation\u002Fothers\u002Ffaq\u002Ftech\u002Ftechreq","en\u002Feducation\u002Fothers\u002F4.faq\u002Ftech\u002Ftechreq","\u002Fen\u002Feducation\u002Ftechnical-requirements\u002F","edu-techreq",[],[],{"tree":349},[],1781696294050]