[{"data":1,"prerenderedAt":263},["ShallowReactive",2],{"page-data-\u002Fru\u002Feducation\u002Fsupport-flat-for-education\u002F":3,"prose-edu-link:none":258,"prose-edu-link:\u002Fru":258,"breadcrumb#\u002Fru\u002Feducation\u002Fsupport-flat-for-education\u002F":261},{"page":4,"navigation":127,"relatedArticles":259,"relatedTutorials":260},{"id":5,"title":6,"articles":7,"automaticallyTranslated":8,"body":9,"description":114,"englishFileHash":115,"extension":116,"layout":7,"locale":117,"meta":118,"nav":119,"navigation":7,"nexttext":7,"nexturl":7,"path":120,"permalink":121,"pid":122,"ptitle":123,"seo":124,"stem":125,"thumbnail":7,"tutorials":7,"__hash__":126},"content\u002Fru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-support-edu.md","Получить помощь и поддержку",null,true,{"type":10,"value":11,"toc":105},"minimark",[12,16,21,35,48,51,55,63,67,83,87,92,95],[13,14,15],"p",{},"Нужна документация или помощь? Ниже вы найдёте наши различные каналы информации и поддержки.",[17,18,20],"h2",{"id":19},"нужна-документация","Нужна документация?",[13,22,23,24,29,30,34],{},"Здесь собрана информация о ",[25,26,28],"a",{"href":27},"https:\u002F\u002Fflat.io\u002Fedu","Flat for Education",", а также о настройке и использовании наших продуктов. Перейдите на ",[25,31,33],{"href":32},"\u002Fru\u002F","главную страницу документации",", чтобы просматривать и искать материалы.",[13,36,37,38,42,43,47],{},"Дополнительные сведения также доступны в нашем ",[25,39,41],{"href":40},"https:\u002F\u002Fblog.flat.io","блоге"," и на ",[25,44,46],{"href":45},"https:\u002F\u002Fwww.youtube.com\u002Fflat-io","YouTube-канале",".",[13,49,50],{},"Мы постоянно дополняем документацию и публикуем новый контент. Если чего-то не хватает или у вас есть вопросы, пожалуйста, свяжитесь с нашей продуктовой командой!",[17,52,54],{"id":53},"нужна-помощь-по-flat-for-education","Нужна помощь по Flat for Education?",[13,56,57,58,62],{},"Мы всегда рады пообщаться с вами, если вам нужна помощь по телефону или в Google Meet. Отправьте короткое сообщение в нашу службу поддержки (",[25,59,61],{"href":60},"mailto:edu@flat.io","edu@flat.io",") — и мы запланируем звонок в удобное для вас время.",[17,64,66],{"id":65},"хотите-узнать-что-нового","Хотите узнать, что нового?",[13,68,69,70,73,74,78,79,47],{},"Вы можете следить за обновлениями в ",[25,71,72],{"href":40},"нашем блоге",". Мы также публикуем их в социальных сетях — подписывайтесь на новости в ",[25,75,77],{"href":76},"https:\u002F\u002Ftwitter.com\u002Fflat_io","Twitter"," и ",[25,80,82],{"href":81},"https:\u002F\u002Fwww.facebook.com\u002Fflat.io","Facebook",[17,84,86],{"id":85},"хотите-предложить-новую-функцию","Хотите предложить новую функцию?",[13,88,89,90,47],{},"Развитие продукта во многом опирается на ваши запросы, поэтому нам важно ваше мнение! Вы можете связаться с нашей командой по адресу ",[25,91,61],{"href":60},[93,94],"hr",{},[13,96,97],{},[98,99,100,101,47],"em",{},"Эта страница была автоматически переведена с английского языка. ",[25,102,104],{"href":103},"\u002Fen\u002Feducation\u002Fsupport-flat-for-education","Посмотреть оригинальную версию на английском",{"title":106,"searchDepth":107,"depth":107,"links":108},"",3,[109,111,112,113],{"id":19,"depth":110,"text":20},2,{"id":53,"depth":110,"text":54},{"id":65,"depth":110,"text":66},{"id":85,"depth":110,"text":86},"Нужна помощь или поддержка по Flat for Education?","179ac066e74add3b8850bc7921d628f28f791ce8","md","ru",{},"others\u002Ffaq","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-support-edu","\u002Fru\u002Feducation\u002Fsupport-flat-for-education\u002F","support-edu","Получите помощь и поддержку для Flat for Education",{"title":6,"description":114},"ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-support-edu","Fq6TqEf53S-7w0678g6iEcQhr2sH1F9JQ2MToFzrycQ",{"title":128,"path":129,"stem":130,"children":131,"page":258},"Часто задаваемые вопросы","\u002Fru\u002Feducation\u002Fothers\u002Ffaq","ru\u002Feducation\u002Fothers\u002F4.faq",[132,138,144,150,156,162,168,174,180,186,192,198,204,210,216,222,228,229,235,241],{"title":133,"path":134,"stem":135,"permalink":136,"pid":137,"nav":119},"Обзор","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq","ru\u002Feducation\u002Fothers\u002F4.faq\u002F1.faq","\u002Fru\u002Feducation\u002Ffaq\u002F","faq-edu-index",{"title":139,"path":140,"stem":141,"permalink":142,"pid":143,"nav":119},"Распространённые ошибки доступа и способы их устранения","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-common-access-errors","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-common-access-errors","\u002Fru\u002Feducation\u002Fcommon-access-errors\u002F","access-errors",{"title":145,"path":146,"stem":147,"permalink":148,"pid":149,"nav":119},"У меня есть индивидуальная учетная запись, как я могу создать школьную учетную запись?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-convert-indiv-edu","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-convert-indiv-edu","\u002Fru\u002Feducation\u002Fconvert-individual-account-education\u002F","faq-convert-indiv-edu",{"title":151,"path":152,"stem":153,"permalink":154,"pid":155,"nav":119},"Как удалить учётную запись?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-delete-account-edu","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-delete-account-edu","\u002Fru\u002Feducation\u002Fdelete-my-account-edu\u002F","faq-edu-delete-account",{"title":157,"path":158,"stem":159,"permalink":160,"pid":161,"nav":119},"В чем разница между индивидуальной и образовательной учетной записью?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-difference-indiv-edu","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-difference-indiv-edu","\u002Fru\u002Feducation\u002Fdifference-individual-education\u002F","faq-difference-indiv-edu",{"title":163,"path":164,"stem":165,"permalink":166,"pid":167,"nav":119},"Могу ли я получить бесплатный пробный период для своей школы?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-free-trial","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-free-trial","\u002Fru\u002Feducation\u002Ffree-trial\u002F","faq-edu-free-trial",{"title":169,"path":170,"stem":171,"permalink":172,"pid":173,"nav":119},"Установите наше PWA в Google Workspace","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-google-workspace-pwa","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-google-workspace-pwa","\u002Fru\u002Feducation\u002Ffaq\u002Fgoogle-workspace-pwa\u002F","faq-google-workspace-pwa",{"title":175,"path":176,"stem":177,"permalink":178,"pid":179,"nav":119},"Как получить ваши учётные данные LTI?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-lti","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-lti","\u002Fru\u002Feducation\u002Flti-credentials\u002F","faq-edu-lti",{"title":181,"path":182,"stem":183,"permalink":184,"pid":185,"nav":119},"У вас есть мобильное приложение?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-mobile-app-edu","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-mobile-app-edu","\u002Fru\u002Feducation\u002Fmobile-app-edu\u002F","faq-edu-mobile-app",{"title":187,"path":188,"stem":189,"permalink":190,"pid":191,"nav":119},"Как восстановить пароль от моей учётной записи?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-password-recover-edu","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-password-recover-edu","\u002Fru\u002Feducation\u002Frecover-my-account-password\u002F","faq-edu-recover-password",{"title":193,"path":194,"stem":195,"permalink":196,"pid":197,"nav":119},"Предоставляете ли вы профессиональное обучение (PD)?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-pd","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-pd","\u002Fru\u002Feducation\u002Fprofessional-development\u002F","faq-ed-pd",{"title":199,"path":200,"stem":201,"permalink":202,"pid":203,"nav":119},"Тариф Flat for Education","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-plan","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-plan","\u002Fru\u002Feducation\u002Fplan\u002F","faq-edu-plan",{"title":205,"path":206,"stem":207,"permalink":208,"pid":209,"nav":119},"Автоматическое удаление данных учащихся","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-privacy-student-deletion","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-privacy-student-deletion","\u002Fru\u002Feducation\u002Fprivacy-student-deletion\u002F","faq-ed-privacy-student-deletion",{"title":211,"path":212,"stem":213,"permalink":214,"pid":215,"nav":119},"Как восстановить мой аккаунт Flat for Education, если моя школа удалила мой аккаунт Google\u002FMicrosoft?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-recover-my-flat-edu-account-because-school-deleted-my-google-microsoft-account","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-recover-my-flat-edu-account-because-school-deleted-my-google-microsoft-account","\u002Fru\u002Feducation\u002Frecover-my-flat-account-because-school-deleted-my-google-microsoft-account\u002F","faq-edu-recover-account",{"title":217,"path":218,"stem":219,"permalink":220,"pid":221,"nav":119},"Как сбросить пароль ученика","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-reset-student-password","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-reset-student-password","\u002Fru\u002Feducation\u002Freset-student-password\u002F","reset-student-password",{"title":223,"path":224,"stem":225,"permalink":226,"pid":227,"nav":119},"Ученик начал работу вне задания. Как ему отправить её?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-submit-assignment-created-outside-of-assignment","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-submit-assignment-created-outside-of-assignment","\u002Fru\u002Feducation\u002Flink-score-to-assignment\u002F","faq-link-score-to-assignment",{"title":6,"path":120,"stem":125,"permalink":121,"pid":122,"nav":119},{"title":230,"path":231,"stem":232,"permalink":233,"pid":234,"nav":119},"Что такое Flat for Education?","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-what-is-flat-for-education","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-what-is-flat-for-education","\u002Fru\u002Feducation\u002Fwhat-is-flat-for-education\u002F","what-is-flat-for-education",{"title":236,"path":237,"stem":238,"permalink":239,"pid":240,"nav":119},"Проблема с загрузкой","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ffaq-why-did-flat-website-fail-to-load-for-me","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ffaq-why-did-flat-website-fail-to-load-for-me","\u002Fru\u002Feducation\u002Fwhy-did-flat-website-fail-to-load-for-me\u002F","faq-edu-fail-to-load",{"title":242,"path":243,"stem":244,"children":245,"page":258},"Данные и технологии","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ftech","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ftech",[246,252],{"title":247,"path":248,"stem":249,"permalink":250,"pid":251,"nav":119},"Данные и инфраструктура","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ftech\u002Fdata-infrastructure","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ftech\u002Fdata-infrastructure","\u002Fru\u002Feducation\u002Fdata-infrastructure\u002F","edu-data-infra",{"title":253,"path":254,"stem":255,"permalink":256,"pid":257,"nav":119},"Технические требования","\u002Fru\u002Feducation\u002Fothers\u002Ffaq\u002Ftech\u002Ftechreq","ru\u002Feducation\u002Fothers\u002F4.faq\u002Ftech\u002Ftechreq","\u002Fru\u002Feducation\u002Ftechnical-requirements\u002F","edu-techreq",false,[],[],{"tree":262},[],1781602383261]